Account and Data Deletion

Date of publication: October 14, 2026

This page explains how to delete your Fledge account and the personal data associated with it. Fledge is operated by Fleamily Inc. (d/b/a Fledge).

1. Delete your account in the app

Open the Fledge app, go to Settings, select “Delete account” and follow the steps on the screen.

2. Delete your account without the app

Write to support@fledge.love from the email address associated with your account with the subject line “Delete my account”. If you registered with a phone number, include it in the message. We may ask you to confirm the request to protect your account.

3. What is deleted

  • your profile, photos, videos and prompts;
  • your answers to compatibility and personality questionnaires and the resulting scores and insights;
  • your preferences, likes, matches and settings;
  • your activity in Events: RSVPs, marks, blocks and the reports you submitted. Events you host that have not yet taken place are cancelled; Events you hosted that have already taken place remain in the history of their guests without your name or profile;
  • your photo verification data, as described in the Biometric Data Retention and Destruction Policy;
  • your messages, which stop being associated with an active profile.

4. What we may keep

We keep limited information where we reasonably need it to comply with legal obligations, to prevent fraud and abuse (for example, records of bans and safety reports), to resolve disputes and to keep required transaction records. Retention periods are described in Sections 6 and 8 of the Privacy Policy. Copies in backups are overwritten on a rolling basis.

5. Timing

We process deletion requests within 30 days. Your profile stops being shown to other users as soon as the request is processed.

6. Subscriptions

Deleting your account does not cancel a subscription purchased through the Apple App Store or Google Play. Cancel it in your App Store or Google Play account settings before deleting your account.

7. Deleting some data without deleting your account

You can remove photos, profile fields and other content in the app at any time. To request deletion of specific data, write to legal@fledge.love.

8. Contact

Email: support@fledge.love (account deletion); legal@fledge.love (privacy requests).